Get in Touch
We're here to help you discover the magic of Balinese entertainment. Contact our friendly team for any questions or support.
Quick Help
Send Us a Message
Contact Information
Email Support
admin@voiceofparadise.com
We typically respond within 2-4 hours
Phone Support
+62 (361) XXX-XXXX
Daily: 8:00 AM - 10:00 PM (WITA)
+62 XXX XXX XXXX
Quick support for urgent issues
Office Location
Denpasar, Bali, Indonesia
By appointment only
Emergency Support
If you have an urgent issue on the day of your show or need immediate assistance:
Emergency Hotline: +62 XXX XXX XXXX
Available 24/7 for same-day bookings and critical issues
Response Times
Frequently Asked Questions
How do I book tickets?
Simply browse our shows, select your preferred date and time, choose your seats, and complete the secure payment process. You'll receive digital tickets instantly via email.
Can I cancel or reschedule my booking?
Yes! You can cancel up to 24 hours before the show for a full refund (minus processing fees). Rescheduling is available subject to availability.
What payment methods do you accept?
We accept major credit cards (Visa, Mastercard, American Express), Indonesian bank transfers, e-wallets (GoPay, OVO), and international payment methods.
Are the shows suitable for children?
Most traditional Balinese performances are family-friendly. Check individual show descriptions for age recommendations and any special considerations.
Do you offer group discounts?
Yes! We offer special rates for groups of 10 or more. Contact us for custom packages including transportation and dining options.
What if I lose my digital ticket?
No problem! Log into your account to re-download your tickets, or contact us with your booking number and we'll resend them immediately.
Do you provide transportation?
While we don't provide direct transportation, we can recommend trusted local transport partners and help arrange pickup services for groups.
What should I wear to the shows?
Casual comfortable clothing is fine for most shows. For temple venues, modest dress is required (covered shoulders and knees). We'll specify dress codes in booking confirmations.
Still have questions? Send us a message and we'll get back to you quickly.
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